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Refurbished laptop grades: What condition will your used laptop be in?

9th January 2023Blog PostSustainability

What do condition grades mean for refurbished laptops?

Buying refurbished is the best way to get hold of a high-spec laptop at a fraction of the price of new. But before you settle on your refurbished laptop, it’s vital to know what condition it’s in. All laptops on sale as refurbished should be in good working order, but will vary in quality in terms of their cosmetic condition. This is where refurbished condition grades come in.

Condition grades for refurbished laptops have become an established standard, with Grade A being close to new condition, and Grade C being laptops with more noticeable cosmetic damage and potentially missing accessories.

Refurbished Grade A Laptops

Grade A laptops may contain light scratches and scuff marks on the casing and bezels. The screen will be in excellent condition with no scratches or pressure marks. The keyboard may feature signs of use, including lightly worn keys. There may be 1-2 rubber feet missing on the bottom casing. Battery life can still vary quite significantly for Grade A laptops, so it’s important to check the product information before making a decision.

Refurbished Grade B Laptops

Grade B laptops may contain multiple scratches, scuff marks and dents on the casing, speakers and bezels. The casing may also be missing parts or hinges. The screen will be in decent condition, but again may have light scratches and light pressure marks. The keyboard may feature noticeable signs of use, including lightly worn keys and the webcam may have a slight fault, including light or dark image upon use. The trackpad may feature signs of use including wear. There may be 1-2 rubber feet missing on the bottom casing. The track-point may be missing from the keyboard while the RJ-45 Port casing may be loose. As with Grade A laptops, battery life can be a factor that varies.

Refurbished Grade C Laptops

A Grade C laptop may contain multiple scratches, scuff marks and dents on the casing, speakers and bezels with excessive damage, and the casing may be missing parts or hinges. The screen will be in okay condition, but unlike Grade A and B, there may be scratches, cracks and/or pressure marks on the screen. The keyboard may not function, with some or all of the keys being faulty. The webcam may have a fault, including light or dark image upon use. There may be 1-2 rubber feet missing on the bottom casing. The track-point may be missing from the keyboard and the trackpad buttons may not function at all. The trackpad may also feature noticeable signs of use including wear and tear. Battery life can vary, and in some cases it may lose charge quickly.

Refurbished laptops from Office Resale

When you buy a refurbished laptop from Office Resale, you can be sure it meets a high standard of quality and security. All our laptops are tested and data erased using specialist software; certified by the National Cyber Security Centre, which tests the laptop’s core components such as the motherboard, RAM, CPU, screen, keyboard, touch-pad, battery and checks the drives for faulty segments.

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