As batteries are consumables and deteriorate over time, batteries are not covered under the warranty. The product listing’s description will specify the battery condition.
If you are having issues with your item, and it falls under the warranty specified, please ensure to contact us within 3 months of purchase and we will either: Repair the item, offer a replacement, or return the item for a full refund.
Certain product types may come with void warranty stickers to prevent tampering with the product. Removing this sticker will void your warranty and we will no longer be responsible for repairing the product, arranging a replacement, or providing a refund.
The warranty provided is UK based. If you are located outside of the UK, and would like to return an item under warranty, you are responsible for returning the item, which includes delivery and Import/Customers Duty charges. Any repairs or replacements that we provide can only be shipped to UK addresses. If you are within the UK, we will arrange a courier to collect the faulty item from your preferred address. When any necessary repairs or replacements are made, we will send you the item back free of charge.
